Whether you’re managing a small business or a major corporation, you may not have the in-house merchant processing expertise necessary to comply with regulations and to protect your business. You can trust Secure Gateway Access for one-on-one, personalized consulting services that drive your business to the top of its class.

Our consulting services include:

Chargeback Dispute and Representation. Chargebacks can be debilitating, especially when you offer low-cost items or services. Customer disputes lead to lost productivity and lost revenue from processing, handling, and penalty fees. We are able to represent your company during chargeback challenges, file the necessary paperwork for you to ensure documentation compliance, and craft a professional rebuttal.

Procedure Design and Development. Whether you have existing policies in place or need new documentation developed, our industry experts can ensure that your in-house policy and procedure documents are relevant, comprehensive, and up-to-date.

Employee Training. Because new systems can seem daunting, the experts at Secure Gateway Access host onsite educational sessions to ensure that your staff understands and effectively uses your merchant processing solution. We also provide advisory services for emerging technology implementation, including Verified by Visa and 3D Secure.

Contact us today at 1-888-294-3151 to learn more about our professional consulting services.


© Copyright 2009. Secure Gateway Access. All Rights Reserved.